New at Intercom
New feature

Sync Articles with Zendesk

Lorenzo avatar
Shared by Lorenzo • February 07, 2023

Introducing our new Sync Articles with Zendesk feature, which allows you to seamlessly connect your Zendesk Guide Help Center with Intercom.

No more searching through different platforms or sending customers back and forth for information.
Synced articles can be used to power*:

  • The Messenger: browse articles, search articles and article suggestions
  • Resolution Bot, Custom Bots and Task Bots
  • The Inbox and Next-Gen Inbox

To learn more about this feature and how to set it up, check out this Intercom article.

*If included in your plan.