Dark Mode for Messenger

Customers can now choose between light, dark, or system-matched themes for Messenger, making support experiences more accessible and on-brand.

What’s new:

• Theme options: Choose light, dark, or system-match.
• Brand customization: Configure brand colors and Fin’s avatar for each mode.
• Smarter color system: A new semantic color framework improves visual consistency and scalability across Messenger.

Dark Mode reduces eye strain, improves accessibility, and ensures Messenger feels native to every customer experience.