Set a default outbound phone number for calls and callbacks

Your team can now pin a default outbound phone number, so every call and callback goes out from the right line — no more switching numbers before dialling.

Teammates can pin their own default directly in the dialler, and admins can set a workspace-wide fallback in Settings > Phone Calls. The system picks the best number automatically: teammate default first, then workspace default, then existing behaviour.

This also extends to callbacks. Enable "Use default outbound number for callbacks" in Settings, and callbacks will follow the same logic — so customers always see a consistent number, even when being called back by a different teammate.