New at Intercom
Fin
New product

Fin now engages prospects and grows your sales pipeline

Bethany avatar
Shared by Bethany • April 22, 2026

Fin now runs inbound sales conversations end to end, allowing your reps to focus on the highest quality opportunities.

Fin can:

  • Engage proactively when visitor intent is highest
  • Guide discovery by answering product questions clearly and accurately
  • Qualify leads intelligently and surface the strongest opportunities
  • Move deals forward by booking meetings or connecting prospects to your team

Fin moves between selling and supporting based on the conversation, giving customers a unified experience without handoffs or repeated context.