New at Intercom
Product update
AI Agent

Version history for Fin Guidance

Sean avatar
Shared by Sean • April 24, 2026

You can now track every change to your Fin Guidance rules with built-in version history. See who changed what and when, add notes to explain why, and restore a previous version if something goes wrong — all without leaving the Guidance editor.

Guidance version history now includes:

  • Full version timeline showing each published version with author, timestamp, and live/paused status
  • Version notes to document what changed and why, prompted when saving or enabling
  • Rollback with one click restore to load any previous version into the editor for review before saving

Channel and audience snapshots are preserved with each version so you can see the full context of past configurations.