Show customers a branded name without renaming your workspace

Your workspace name often doubles as an internal label, carrying things like an environment suffix or a region code that aren't meant for customers. Until now the only way to change what customers saw was to rename the whole workspace, which changed it for your team too. Now you can set a separate customer-facing name that appears to customers in Messenger, emails, and SMS, while your team keeps seeing the internal name everywhere they work.

Set it in Settings > General, just below your workspace name, and leave it blank to fall back to the workspace name automatically.