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Role-based sidebar templates

Sergi avatar
Shared by Sergi • June 05, 2026

Teammates on the same team often saw different sidebar sections, in different orders, with no way for admins to standardize what should appear by default.

Admins can now define a default sidebar layout per role: choose which sections show up, the order they sit in, and whether teammates can rearrange them.

Every teammate with that role opens conversations to the same focused view, with no per-teammate setup.

Set it up in Settings → Teammates → Roles → Inbox.