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Fin over Email
Multi-Participant Controls for Email
Shared by Ángela
• June 10, 2026
Control who Fin replies to on a crowded email thread
Multi-participant and CC'd threads are one of email's messiest situations. Now you set deterministic rules for exactly how Fin behaves.
- Decide when Fin replies: On a multi-participant thread, Fin can respond by default or stay silent when it's only CC'd.
- Decide who Fin replies to: When Fin does respond, it can reply to everyone or only to the sender.
- Protects sensitive data: Keeps Fin focused on the intended customer and reduces the risk of data reaching the wrong inbox.
- Safe by default: Your current setup is preserved, so nothing changes until you opt in. Available under Deploy → Email and the "Let Fin handle" workflow step.