See weekly product updates for Fin AI Agent & Intercom Helpdesk.
New
Inbox
Flexible Snooze Options
Shared by Daniel
•
Admins can now create their own snooze options, like “In 2 hours” or “Friday at 5pm”, group them into lists, and choose which teams use each list.
Teammates see the options for the conversation’s assigned team, or the default list if that team has none.