New at Intercom

Enhance articles discovery with Related Articles!

Alina avatar
Shared by Alina • May 25, 2023

We're excited to announce the launch of Related Articles, the feature that is designed to enhance your users' navigation and discovery experience within your Help Center.

📝 Automated content suggestion: 'Related Articles' recommends up to five relevant articles automatically, saving you time and effort in manual curation.

📖 Efficient knowledge discovery: users can easily find relevant content without the need for extensive searches.

The Related Articles feature is available for your Help Center website and in the Messenger. You can enable it in your Help Center settings ⚙️