Unlock Your Team's Full Potential with our new Teammate Performance Metrics! 🚀

We've added powerful new metrics in our Custom Reports solution to help Support Managers elevate their team's performance. Here's what's you can now do:

• Track your team's activity on Intercom to better manage schedules and workloads.
• Boost productivity by monitoring the volume of conversations your team handles.
• Enhance responsiveness by tracking your team's speed in replying to and resolving customer inquiries.

👉 See the full list of new metrics here.