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Reporting

See the metrics you care about in one place with Custom Reports 📊

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With custom reports, you can see all the metrics that matter to you, all in one place. You can measure exactly what’s relevant to your team, represented in a flexible way that’s right for your business.

  • Customize your own dashboards to fit your team’s unique needs
  • Build custom charts leveraging more of Intercom’s data–including user and conversation data attributes–for advanced reporting
  • Drill in to see the conversations behind charts to get more context for your metrics
  • Export custom charts to use the data wherever you need it

To learn more, visit our help center or take a tour.