New at Intercom

Now supporting universal links for iOS

Priyanka avatar
Shared by Priyanka • January 28, 2021

Universal links are Apple’s way to link to content in your iOS app or website, depending on their context.

From v9.3.0, the iOS SDK is able to handle the universal links that you use in articles, conversations, in-product messages (like Mobile Carousels and posts), and push notifications. This keeps customers in your app and lets you direct them to the right screen.

Need to ask your customers to update their account info, but aren’t sure whether they’ll see your message on the web or in your mobile app? No problem. Use a universal link and they’ll get to the right place in your app or website every time.

To use universal links in your iOS app, upgrade to v9.3.0 today and follow the instructions in our developer documentation to set it up.

If this update got you excited about using universal links for the first time, check out our Android documentation to do the same thing there as well 🥳