See weekly product updates for Fin AI Agent & Intercom Helpdesk.
Outbound Messaging
Inbox
15 new features for sales and marketing teams 🎉
Shared by Priyanka
•
In our biggest update ever, we’ve added a ton of new features to our Engage and Respond products to make Intercom the quickest way to get more leads from your website.
​
Here are some of the highlights:
- Clearbit Reveal Integration: Trigger messages and choose who can see the messenger
- Operator Lead Qualification Skill: Auto-qualify and route leads with our bot
- Round Robin Assignment: Evenly distribute new leads across your team
- Qualification Profiles: Record and keep track of data about individual leads
- Leads Report: Measure the value of live chat with all-new reports
- Salesforce Integration: Automatically create leads from Intercom and sync data
- Messenger Visibility: Control who can see the messenger on your website
- Trigger Times: Send Auto Messages only when you’re available to respond
There are plenty more new features – check out this guide for the full run down on what’s new.
Or, read more about why we’ve built these new features on our blog.