New at Intercom
New feature

Generate more accurate insights with advanced filtering in Custom Reports

Mark avatar
Shared by Mark • September 20, 2023

We have made some enhancements to our filtering capabilities in Custom Reports in order to enable a deeper level of data granularity when creating charts.

What’s new:

  • You can now do both AND and OR operator conditions when selecting multiple filters
  • You can select multiple of the same filters at one time
  • And we have added more advanced filter matching patterns for each data format