New at Intercom
Feature update
Help Center

Get full control over your help center redirects

Alina avatar
Shared by Alina • October 13, 2023

The Manage Redirects feature in the help center has been improved to give you full control over your redirects, ensuring your content retains full SEO ranking and relevance.

You'll be able to:

  • Set up redirects when importing content from another help center.
  • Make articles easily identifiable by adding a friendly alias to them.
  • Add ‘301 - Moved Permanently’ redirects under the hood, seamlessly redirecting from old paths or aliases to your existing content within your help center domain.

Additionally, teammates can now add, edit and delete redirects to either articles or collections.