New at Intercom
AI Chatbot
Product update

Boost your chatbot resolutions with our new report 📈✨

Julia avatar
Shared by Julia • February 05, 2024

Our new 'Unresolved questions' report allows you to gain insight into the questions that are unresolved by Fin.

With this, you can see a high-level view of the questions, or zoom into individual conversations to pinpoint areas for improvement in your content or AI Chatbot setup.

Create a new piece of content (or edit an existing piece) that answers the unresolved question. Next time a user asks the same question, the chatbot will know the answer!