Hi there! The latest version of our API has been released:
We introduced webhook topic support for all Outbound Message events across all content types in Intercom, such as Emails, Custom Bots, Surveys, and more.
We added several new Admin, Conversation, Company and Contact topics. You can now sync Intercom changes across CRM tools like Salesforce, HubSpot and Pipedrive.
We introduced improvements to Conversation API: improved pagination, better request payload type consistency and higher granularity when it comes to conversations part types.
Our API now allows deletion of archived contacts. Previously, an archived contact needed to be unarchived before being deleted.