New at Intercom

More easily monitor your Fin chatbot conversations with new inbox views 🔍

Julia avatar
Shared by Julia • March 12, 2024

The AI Chatbot inbox view has had a glow-up ✨

Now you can view your Fin chatbot conversations by resolution state – Resolved, Routed to team, and Abandoned.

This will make it easier for you to navigate and have greater visibility of your Fin chatbot conversations.