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Link tooltips for all inbound conversations

Andrea avatar
Shared by Andrea • April 17, 2024

To further reduce risk of teammates clicking malicious links from inbound messages, we’ve now expanded link tooltips and warnings to all channels (previously these applied to inbound email).

That means you’ll see tooltips for any links in Help Desk, with untrusted links highlighted in orange.

If you already set up trusted domains or changed link warning settings, these will now apply to all channels.