New at Intercom
Product update

Phone Outbound Calling: Now Even Better ☎️

Peter avatar
Shared by Peter • June 28, 2024
  • New Customers Calling: Call customers who haven’t interacted with you yet. Use our new keypad to type in the phone number and start a new conversation.
  • Existing Customers Calling: Start fresh outbound calls without reusing old conversations. You can use Search to call your existing contacts from the dialler.
  • On-Call Keypad: Easily interact with IVR and Voicemail systems during calls.
  • Calling entry points: Start outbound calls directly from the Inbox or the Contacts page.