New at Intercom
New feature
Outbound Messaging

Filter your audiences by CSV files

Sapna avatar
Shared by Sapna • December 12, 2022

Hi there! You can now use a CSV file of matching attributes to filter and target existing contacts. This will enable improved targeting for your messages and will save you time 🙌

The new feature can be found in:

  • The outbound composer for any content type under '+ Add audience rule'
  • The contacts page under '+ Add filter'
  • The series entry rules under '+ Add a rule'

To learn more, check out this help article.