Link tickets and create custom object instances in API v 2.13 🎫

Shared by Liz • March 27, 2025

We just released a new version of the REST API 💻 .

You can now create and manage custom object instances directly via the API.
Need to delete a conversation or delete a ticket? There are now endpoints for both.
With tickets, you can use the API to link a ticket to another ticket when it's created, and can use a new flag to skip notifying customers — great for if you are running large imports.

Learn more about all the updates in the Changelog.

➡️ Get started using API v2.13.