New at Intercom
AI Agent
New feature
Fin

Email verification for Data Connectors with One-Time Passcode

Pavel avatar
Shared by Pavel • May 08, 2025

Fin now protects sensitive operations by verifying customers’ email addresses with a one-time passcode before retrieving or updating data in external systems. Fin sends a code to the customer’s email, and once entered in the conversation, completes the Data Connector — ensuring only users who verified their email can access or update information.