Simulate users and automations for Fin in Batch test - so you go live with confidence

Batch test now helps you check answers across brands, users, languages, and automations - so you know what to expect from Fin before you go live.

• User simulation: Test how Fin responds for different customers based on language, plan, or location.
• Test groups: Save and organize your test runs to easily revisit your work
• Language and translation settings: Set or update language preferences so Fin’s responses show up as expected.
• Automation visibility: See when Fin Tasks, Custom answers, or Data connectors would trigger - and make changes if needed.
• Multibrand testing: Run the same questions across multiple brands to spot brand-specific gaps.