Fin can now send emails from a custom email address

You can now configure Fin to send email replies from a specified address within your company’s domain, e.g. fin@yourcompany.com or support@yourcompany.com

This provides greater flexibility in managing your email settings and means that, if you are using Fin over email, Teammate replies are no longer limited to being sent from the ‘inbound address’.

Please note that Fin’s email address must be verified and have automatic forwarding enabled, so that emails sent to this address are routed into Intercom, where Fin can read and reply to them.