Built For You - New in Intercom

Discover and learn about the latest Intercom features, improvements and more.

articles
April 27, 2021

Add a personal touch to how you support customers by creating macros for your own use only ๐Ÿ‘€๐Ÿ‘ค

With personal macros, you can now create macros that sound and work exactly how you do. These personal macros wonโ€™t be visible to anyone else in your Inbox or workspace settings.

To create your first personal macro, go here. Or to find more macros inspiration, read our best practices article.

Alissa Tyrangiel
Product Manager
Josh Djuric
Designer
Andy Walker
Engineer
Sava Vรฎrtosu
Engineer
Pip Taylor
Engineer
Davy
Engineer
Joรฃo Amorim
Engineer
Paula Lopez-Pozuelo
Engineer
Mathias Dewert
Engineer

emoji negative reaction for 'Add a personal touch to how you support customers by creating macros for your own use only ๐Ÿ‘€๐Ÿ‘ค' emoji neutral reaction for 'Add a personal touch to how you support customers by creating macros for your own use only ๐Ÿ‘€๐Ÿ‘ค' emoji positive reaction for 'Add a personal touch to how you support customers by creating macros for your own use only ๐Ÿ‘€๐Ÿ‘ค'