What's new in Intercom

Discover and learn about the latest Intercom features, improvements and more.

answer bot
September 12, 2019

Increase Answer Bot coverage by using it with your auto messages

You can let Answer Bot automatically resolve even more questions by having it reply to new conversations from your auto messages.

When creating an in-app message, set a follow-up, and then select “Let Answer Bot respond.”

Fergal Reid
Product Manager
Mario Kostelac
Kelly O'Brien
Laura Wilson

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