New customer engagement report: more flexible filtering, more data, and better exporting

We’ve made changes to our Customer Engagement report to bring more valuable insights to your organization. Updates include:

• Filter by custom date ranges
• See the performance of all your messages sent with Intercom - including chats & posts, email, banners, mobile carousels, push, product tours, and custom bots
• A new CVS export format to provide you with even more data

To learn more, check out this article.