New at Intercom
Feature update

Now you can externally forward emails! ✉️

Pranava avatar
Shared by Pranava • March 20, 2023

We've just added the ability to forward emails externally, which means you can now share information and collaborate effectively with external groups and people who don't have access to Intercom workspace.

To start sharing emails externally, simply hover on any email message and click the three-dot option > forward message.