Built For You - New in Intercom

Discover and learn about the latest Intercom features, improvements and more.

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June 16, 2021

Reduce customer inquiries and provide faster resolutions for your customers with our redesigned help center for mobile apps📱

Reduce customer inquiries for your team and provide faster resolutions for your customers - without sacrificing a great experience - with our redesigned help center for mobile apps.

These new features allow you to:

  • Build your own help center UI by dynamically surfacing specific article collections
  • Encourage users to find answers themselves with our updated article search
  • Create a delightful customer experience with predictive search, localization and accessibility features
  • Open all help center links and articles natively, rather than in a web browser

To start using these features, install the latest version of the Intercom SDKs for iOS and Android.

Mathew Cropper
Product Manager
Dale Cantwell
Engineering Manager
Liuting Du
Engineer
Brian Boyle
Engineer
Mike McNamara
Engineer
Himanshi Goyal
Engineer
Henry Larkin
Engineer
Katherine Brennan
Engineer
Raj Selvaraj
Engineer

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