New at Intercom
Articles

Save a draft version of an Article and view past versions

LeighAnne avatar
Shared by LeighAnne • February 23, 2022

With our latest release to Articles, you can now save a draft version of a published article and view past versions of an Article. With drafts of a published article, you can make necessary updates and share them for review without needing to unpublish an Article. You can also view previous versions of an Article, who made the update, and when the update was made to help with internal change management.

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