What's new in Intercom

Discover and learn about the latest Intercom features, improvements and more.

custom bots
August 07, 2019

See how people interact with your Custom Bots 🔎🤖💬

Now when you set a Custom Bot live, you can see how people are interacting with the bot and conversations the bot has started. Click on "Engaged" or "Completed" for any Custom Bot you have live to see this information.

Laura Wilson
Paula Lopez-Pozuelo
Jamie Davies
Sabrina da Silva Leandro

emoji negtive reaction emoji neutral reaction emoji positive reaction