Seamless customer service with automation and human support
Resolve issues faster and boost customer satisfaction—all while reducing team workload—with the only customer service solution you'll ever need.
Speed and scale like never before with automated customer service
Get ahead of known issues and slash support volume
Maximize team productivity with the world's fastest shared Inbox and ticketing system
Conversational support where it works best for your customers
- APPS & INTEGRATIONS
All your tools, working as oneIntercom offers over 350 integrations for your favorite CRM, email, ticketing, social channels, reporting tools, and more.
See all your data in one placeUnderstand and improve the performance of your bots and team with flexible and customizable reports.
Manage it all with WorkflowsEasily build powerful no-code automations with bots, triggers, conditions, and rules—all in one place.
The world’s most advanced AI, fine-tuned for support
Meet Fin: powered by OpenAI, our breakthrough chatbot solves complex problems and provides safer, more accurate answers than any other AI bot on the market.
- INTRODUCING FIN
Improve customer support with a chatbot powered by OpenAIUsing advanced AI language models, Fin solves complex problems and provides safer, more accurate answers than any AI bot on the market.
- ACTIVE IN MINUTES
Instant answers from multiple sourcesFrom Intercom Articles to Zendesk Help Center or any public URL, our AI-powered chatbot can ingest content from multiple sources at once. It starts answering customer questions immediately. No training, no configuration.
- QUESTION ROUTING
Human when you need itOur advanced chatbot can resolve over 50%* of customer questions instantly, with accurate answers based on existing support content. No setup is required – simply point it at your help center and switch it on.
Oda Skuggedal Wilhelmsen, Nordic Customer Service Manager,