Speed and scale like never before
Free your team from repetitive and time-consuming tasks with our new GPT-powered features
Trusted by 25k+ businesses
Learn how Intercom's AI capabilities can help you reduce your team workload
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MEET FIN
Resolve 50% of your support questions with our AI chatbot
A breakthrough AI bot powered by OpenAI. Using advanced AI language models, Fin solves complex problems and provides safer, more accurate answers than any AI bot on the market.
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The only AI customer service solution you'll need
Intercom has all the features that businesses need to streamline workflows, support more customers, and deliver better experiences at scale.
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Customer success is our success
Discover how businesses like yours use Intercom to support and engage customers
“We’ve seen our engagement rates rise by 25–30%, product activation has increased by 11% across the board, and [Intercom's] automation capabilities have helped us to scale our efforts without increasing headcount, which has saved us $1 million.”
Craig Vincent
Head of Global Success Programs, Customer Success
Amplitude
“Since we introduced Custom Bots, our Support team has been able to save time and reduce their median reply count for certain queries by 57% – from seven replies to just three.”
Brian Lederman
Head of Sales, Support, and Success
Coda
"The happier our team is, the easier it is for them to delight our customers. So, Intercom was that one platform that tied all of those pieces together for us. We fell in love with it."
Geronimo Chala
Chief Consumer Officer
Rebag
Podcast | Intercom on Product
Our manifesto for next-generation customer service
In this episode of Intercom on Product, Des Traynor, Chief Strategy Officer and Co-founder, and Paul Adams, Chief Product Officer, sat down to talk about Intercom's new product manifesto for the future of customer service and what it means for us.