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AI-Powered Customer Service that saves time and money

Empower your support with Intercom:
  • Next-level support automation features
  • Future-forward interface & streamlined workflows
  • Synced across your tech stack
AI-Powered Customer Service that saves time and money
Trusted by 25k+ businesses

Empower your team for success

Take your support team from cost center to value driver and discover why Intercom is the most collaborative and efficient customer service software

  • All in one

    Intercom enables businesses to consolidate their customer experience tools into a single, unified platform. By doing so, it streamlines the process for support teams to connect with customers, creating a seamless experience across all touchpoints.
  • Scalability through automation

    With Intercom, businesses can leverage superior automation to deal with repetitive tasks, freeing up valuable time and resources that can be redirected towards more complex and critical support issues.
  • Ease of use

    With a straightforward setup process, businesses can be up and running with Intercom quickly, so they can start delivering a better customer experience as soon as possible.
  • Faster answers for customers, fewer questions for your team

    Make 24/7 global support easier for your team by automating answers in 38 languages. Your team doesn’t have to be online for our bots to start conversations, and collect customer info for you.

    Why Support Teams love Intercom

    Intercom has all the features that businesses need to streamline workflows, support more customers, and deliver better experiences at scale.


    Intercom’s breakthrough AI chatbot, built on GPT-4

    • Hold complete support conversations in plain English, powered by GPT-4.

    • Zero setup required. Just point it at your help center and turn it on.

    • Seamlessly passes more complex questions directly to your human support team.

    Customer success is our success

    Discover how businesses like yours use Intercom to support and engage customers

  • Portrait of Craig Vincent of Amplitude

    “We’ve seen our engagement rates rise by 25–30%, product activation has increased by 11% across the board, and [Intercom's] automation capabilities have helped us to scale our efforts without increasing headcount, which has saved us $1 million.”

    Craig Vincent
    Head of Global Success Programs, Customer Success
  • Portrait of  Brian Lederman of Coda

    “Since we introduced Custom Bots, our Support team has been able to save time and reduce their median reply count for certain queries by 57% – from seven replies to just three.”

    Brian Lederman
    Head of Sales, Support, and Success
  • Portrait of Geronimo Chala of Rebag

    "The happier our team is, the easier it is for them to delight our customers. So, Intercom was that one platform that tied all of those pieces together for us. We fell in love with it."

    Geronimo Chala
    Chief Consumer Officer
  • Integrate and elevate your tech stack

    Intercom offers over 350 integrations for your favorite CRM, email, ticketing, social channels, reporting tools, and internal databases — making it a painless upgrade to your capabilities.