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Intercom
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Help Desk

Get more done faster with our AI-enhanced Help Desk

Maximize productivity with one central workspace that connects your inbox, ticketing system, and help center.

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Trusted by 25k+ businesses

Trusted by 25K+ Businesses

  • Winter | Leader
  • Winter | Best results
  • Winter | Best usability
  • Winter | Most implementable

Better ticketing system for your team and your customers

With our customer service help desk, you can resolve complex issues quickly with tickets optimized for team collaboration and real-time customer updates.

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Ticketing system

  • Human empathy, AI efficiency

    Resolve complex issues quickly and work smarter with AI assist, Inbox automations, and more.

  • Easy to learn, faster to use

    A modern design with easy-to-use tools makes teamwork frictionless, so you can focus on your customers.

  • Your team’s central hub

    Access all your tools, data, and channels in one place, so your team can collaborate with ease and never lose context.

What our customers are saying

  • Portrait of Pelle Blarke of Wolt

    “The thing I noticed the most about the inbox is the speed. Plus, it makes it clear where to focus. This design is next level—and critical for a fast-paced company like ours.”

    Pelle Blarke
    Customer Support Lead
    at Wolt
  • Portrait of Shak Hossain of Pantheon

    “Intercom’s inbox gives our team the necessary workflows to quickly solve customer issues. Our first-response time has decreased to under two minutes!”

    Shak Hossain
    Head of Support
    at Pantheon
Cut support volumes and make customers happier
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