New at Intercom
New
Messenger

Attach images seamlessly to Messenger chats

Alina avatar
Shared by Alina • February 23, 2026

Customers can now attach images to their messages — with a much smoother experience.

What’s improved:

  • Bulk upload: Attach up to 10 images or files at once — no more sending them one by one.
  • Preview carousel: Review images before sending them to Fin or a teammate.
  • Grid layout: Multiple images display in a clean, compact grid.
  • Improved file UI: Different file types now have distinct icons and color coding for better visibility.