See weekly product updates for Fin AI Agent & Intercom Helpdesk.
Every click in the classic Help Center reloads the full page, and there's no easy way to move between collections — so customers spend longer finding answers than they should.
The Modern Help Center fixes this with a persistent sidebar that keeps your collections and articles in view, breadcrumbs for easy navigation, and app-like page transitions that load instantly.
The overall layout is cleaner and more docs-style, without changing any of your content, logo, colours, or fonts.
The switch is opt-in per Help Center, and you can revert to the classic design at any time.