New at Intercom

Create entirely Bot-only messaging experiences

LeighAnne avatar
Shared by LeighAnne • January 26, 2021

You can now disable the composer at the end of a Custom bot path, preventing end-users from starting a conversation and creating fully automated experiences. To do so, add 'Disable message composer' as a follow-up action to a specific bot path:

End-users that follow that specific path will now no longer be able to start a conversation:

To learn more, check out this article.