New at Intercom

Increase Fin resolutions with conversation snippets 📥

Alissa avatar
Shared by Alissa • August 29, 2023

Ever wondered, what if Fin could just learn from the conversations you're having with customers in the Inbox and then respond with similar answers in the future? Introducing: Conversation snippets for Fin beta!

It's easy:

  1. Answer a question in the Inbox
  2. Suggest the answer for Fin
  3. Next time the question comes up, let Fin answer it