New at Intercom
Articles

Better discoverability for your articles with SEO and URL improvements 🔗👀

LeighAnne avatar
Shared by LeighAnne • July 19, 2019

To help customers easily find your help content organically, we've made three updates to Articles:

✅ Ensured that your new URLs keep their previous ranking signals for search engines by moving from a temporary 302 redirect to a permanent 301 redirect

✅ Adjusted redirects to include support for URL parameters, so that you can continue to track user behavior on your help content

✅ Added support for non-ASCII characters in article URLs to make links more readable for your different customers

To learn more about Articles, see our FAQ.