Built For You - New in Intercom

Discover and learn about the latest Intercom features, improvements and more.

security & settings
May 05, 2021

Control who can update inbox rules in Intercom

You can now manage which teammates and roles can access inbox rules, which control workflows like automatic assignment, tagging, and more. With these new permissions, you can restrict who can change the configuration of their workspace.

To manage these permissions, navigate to your workspaces teammates or teams & roles settings.

To learn more, check out this article.

David Cullinan
Product Manager
Murat Toygar
Engineer

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