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articles
July 10, 2019

Increase self-service for global customers with multilingual articles ๐Ÿ‡ช๐Ÿ‡ธ๐Ÿ‡ซ๐Ÿ‡ท๐Ÿ‡ง๐Ÿ‡ท๐ŸŒ

As your business expands into new markets, youโ€™ll need to support customers across different languages and timezones. Using Articles Pro, you can provide support to customers 24/7 in 38 different languages โ€“ all without increasing your headcount.

In a few clicks, you can create and serve articles to customers in their native language, exactly where itโ€™s needed, like your Messenger, messages, help center, Answer Bot and more.

And, because Articles is integrated with Inbox, teammates can insert multilingual articles in conversations too, making it easier to provide fast, consistent replies to any customers.

To learn more about multilingual articles, go here.

Naomi Morton
Product Manager
Danny Fallon
Engineer
Davy Kavanagh
Engineer
Andy Walker
Engineer
Laura Wilson
Engineer
Chuka Ebi
Engineer
Pip Taylor
Engineer
Richard Washer
Engineer
Sava Vรฎrtosu
Engineer
Joรฃo Amorim
Engineer
Jack Ryan
Engineer
Josh Djuric
Designer

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