New at Intercom
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Outbound Messaging

Mobile Carousel reporting improvements 📈

Priyanka avatar
Shared by Priyanka • August 20, 2020

To help you understand how your Mobile Carousels are performing, and where your users are dropping off, we’ve introduced new reporting improvements 🎉

You can now see where users are dropping off within a given carousel with view stats for each screen:

You’ll only see stats related to your most recently saved version of that carousel unless you have message versioning in your plan.

If message versioning is in your plan, click the version number below the carousel name. Select the version you want to view in the right-hand sidebar, and the stats related to that specific version will be shown for each screen. Toggle between different versions to see how changes you’ve made have impacted performance.

To learn more about Mobile Carousels, check out this article.