Built For You - New in Intercom

Discover and learn about the latest Intercom features, improvements and more.

mobile
business messenger
June 17, 2020

Prevent conversations from being reopened in your mobile app📱

Prevent your customers from reopening conversations in your mobile app. If you've prevented customers from reopening conversations in your messenger settings, it will now also apply to conversations in your mobile app, not just on web.

To enable this in your mobile app, make sure you've prevented reopening in your Messenger settings and install version 7.1.0 or higher of Intercom's mobile SDKs.

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