Built For You - New in Intercom

Discover and learn about the latest Intercom features, improvements and more.

Outbound messaging
January 12, 2021

Prevent your audience from responding with new no-reply Post messages

Introducing no-reply post messages! You can now set whether your Posts can be responded to with text or emoji reactions, or prevent replies altogether.

Setting your reply type to None will result in small or large Post messages messages that do not give your audience an option to respond. Use this format for product announcements, proactive support messages, and more, when a response isn’t needed.

To use this feature in your mobile app, you must have the latest version of our mobile SDKs.

To learn more about this feature, check out this article.

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