Built For You - New in Intercom

Discover and learn about the latest Intercom features, improvements and more.

Outbound messaging
August 31, 2021

Send transactional messages with Intercom

Need to send transactional messages to your customers? Intercom has you covered. With event- and schedule-based messaging, granular email subscription settings, and our new transactional email deliverability feature, you can ensure your customers always receive business-critical messages, including:

  • Account creation or verification
  • Shipping or delivery confirmations
  • Password resets
  • Event reminders
  • Credit card expiration reminders
  • And more!

Unlike other tools, you’re not limited to email. So whether it’s in your app, via push—wherever—customers get the message right away.

To learn more, check out this article or this blog post.

Zoe Sinnott
Product Manager
Sílvia Coimbra
Product Manager
Martin Pengelly-Phillips
Engineer
Alex Mooney
Engineer
Esther Olatunde
Engineer
Peter McKenna
Engineer
Rónán O'Neill
Engineer
Conor Maguire
Engineer
Li-Mei Situ
Designer
Paul Magrath
Engineer
Sanket Gawas
Engineer
Jelena Keravica
Engineer
Daniel Carter
Engineer
Eshraq Ghanim
Engineering Manager

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