Support that doesn’t sleep, even when your team does
People expect fast answers when it comes to their finances. So give them speedy support across your site and mobile app.
Intercom for fintech
Stress-free messaging for financial service companies
Register new clients when they’re on your site or app, and get loyal clients the answers they need, quickly and securely.
![](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1200 1200"%3E%3C/svg%3E)
Finance Statistics
- 1.1m
financial conversations powered daily
- 1 in 3
common financial questions resolved automatically
- 85%
median CSAT for financial services companies
![](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1800 1800"%3E%3C/svg%3E)
A Messenger that talks money
Friendly, quick, secure
Chat through our Business Messenger like the messaging apps you and your clients use every day.
Configurable set-up
Set expectations with customers based on your team's bandwidth, and collect upfront information for follow-up later.
Proactive messages
Send targeted messages at just the right time to encourage potential clients to sign up.
Top financial institutions choose Intercom
“Across all of the teams that use Intercom, the main benefit is being able to get closer to our customers through chat. We can solve their problem from beginning to end in a short period of time through a fluid conversation.”
Martin Bouvier, Head of Onboarding
![](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 1000"%3E%3C/svg%3E)
Easy to create FAQs
Point clients to the right help article for their question, directly from the Messenger.
Complete self-service
Resolve up to 33% of your clients’ most common banking questions with our chatbots so your team can focus on more productive tasks.
Integrated knowledge base
Set up a central place for your clients to reliably find answers to their questions.
Trusted data security
“Thanks to Intercom, we’ve decreased the number of conversations with clients by 30% while keeping our customer satisfaction score at 90%.”
Claire Juliard, Head of Customer Success
2022 TRENDS INFOGRAPHIC
The State of Fintech Customer Support
What are fintech support teams doing to meet rising customer expectations and prevent team burnout? See the four trends disrupting fintech support—and learn how to stay ahead of the curve.
Strengthen client connections with Intercom
