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TrueCommerce reduced inbound conversation volume by 20% with proactive and self-serve support

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TrueCommerce reduced inbound conversation volume by 20% with proactive and self-serve support.
  • Stuart uses Intercom to proactively support and engage its customers – at just the right time
    Stuart uses Intercom to proactively support and engage its customers – at just the right time.
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  • How Unity’s inside sales team drove 80% of its revenue through live chat with Intercom
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  • Smartly.io has been able to achieve a 97% CSAT score and respond to customers within five minutes of them writing in with Intercom.
    Smartly.io wins enterprise customers with its 97% CSAT score and fast response time.
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  • Housecall portrait

    Housecall Pro used Intercom’s customer messaging platform to grow their business from launch to 10,000+ customers.

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  • Pantheon portrait

    Pantheon creates a unified customer experience by implementing Intercom across sales and support.

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  • Baremetrics portrait

    Baremetrics increased annual billing by 30%.

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Some Heading

  • 29%

    LANDR experienced a 29% lift in 1st month activation rate after implementing Intercom

  • 2x

    Hostinger improved CSAT by 2x with Intercom while servicing 80,000 conversations a month

  • 4.5x

    GetAccept grew revenue 450% last year by communicating with customers across the lifecycle

  • Guru
    Guru used Intercom bots to handle 179% increase in conversations with ease.
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  • Envoy Portrait
    Envoy generates 33% of their qualified pipeline through live chat with Intercom.
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  • Put.io Portrait
    Proactive support helps cloud-based BitTorrent engine reduce churn by 14%.
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  • Drove an 8x increase in demo appointments booked through live chat.
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  • ThreadBeast Portrait
    Intercom’s “trifecta” of email, in-app messaging and live chat was key to the decision.
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  • Vend Portrait
    Point-of-sale solution increases conversion rate by 30%.
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  • Copper Portrait
    Copper generated 19 new opportunities in one month with Intercom.
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  • Expensify Portrait
    Expensify improved the support and sales experience for millions of customers.
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  • Keen portrait

    Keen cut customer support time by 30%, increasing customer satisfaction and engagement.

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  • Moz Portrait

    Moz reduced their support median response time by 70% and increased customer loyalty in the process.

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  • Frame.io portrait

    Media collaboration platform Frame.io scales better customer support and engagement.

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